I’m afraid I can’t help much without more details, but usually when something doesn’t work on a website it helps to refresh the page so I would suggest trying that. If a normal refresh does not work try a “hard refresh” – see https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/#.XdfH46jLeog.
IM NOT ABLE TO SEE FREE VIDEO
well i just finish viewing The Willie Ramirez case study , and quiz didn’t appear .and i did what the technician said that need to be done.
Sometimes this happens if it’s a long time since you logged in. I recommended clearing your browser cache and cookies (instructions here https://kinsta.com/knowledgebase/how-to-clear-browser-cache/# ), and trying the video again.
You will need to log in again after clearing the cookies before you can watch the video.
It’s not possible…[Read more]
quiz didn”t appear after viewing the video.
Sometimes this happens if it’s a long time since you logged in. I recommended logging out, then clearing the cache (instructions here https://kinsta.com/knowledgebase/how-to-clear-browser-cache/#) and logging in again, then watching the video again. It’s not possible to fast-forward but if you have seen it already then you can just do something…[Read more]
Hi Samrawit, sorry for the delay. Do you still need the certificate?
I watched a video 3 times but no quiz appeared, I try to follow the instructions in the support page but they don’t work.
The forum has no answers to the questions.
everything perfect. glad to be part of this