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Moving Toward a More Professional Interpreting Industry (FREE)

Michelle Scott, a Registered Nurse and interpreter trainer, discusses ways in which the medical interpreting profession can “catch up” with other healthcare professions.


Pediatrics: Interpreting in Outpatient Settings

Across the age spectrum, from infants to teens, nurse practitioner Hoda Shawky discusses her communication strategies with patients and parents. Immunizations and common pediatric health problems are reviewed.


Interpreter Training Using Technology for Distance Learning

Originally a medical conference interpreter in Brazil, trainer Marcelle Castro describes her academic research about using technology to train interpreters, often internationally. Her experience is applicable to the field of medical interpreter training, as she describes considerations for learning styles, trainer adaptations and various resources (software, hardware and web based).


Facilitating Communication for Medical Histories

Interpreters can improve facilitation of communication for medical histories by understanding providers’ goals, communication styles, and different types of histories. Concepts presented by Michelle Scott, RN include the S.O.A.P. process, pain assessment, the 5 components of a medical history, communication techniques and styles, and patient reactions.


Advocacy and Accommodation for Deaf and Hard of Hearing Patients (FREE)

This interview with Shane Feldman, RID Executive Director, explores topics related to providing adequate healthcare services to Deaf patients, including an explanation ASL certification and a comparison of live versus video remote interpreters.


Nutrition Counseling: Interpreting for Dietitians

Registered Dietician Debra Hook explains special considerations for communicating with patients when providing nutrition counseling in outpatient settings. Particular attention is given to the culture brokering role of the medical interpreter with regard to foods and their preparation. The corresponding online “Nutrition” medical glossary contains 110 terms.


Interpreting in Emergency Department Settings

In this interview, Registered Nurse Ron Coronado describes the emergency department setting from triage to discharge. Practical tips for medical interpreters are provided for good communication, preparation, and managing dilemmas.


Interpreting in Primary Care Settings for Internal Medicine

In this interview, Dr. Maryam Rahimi describes the role of an internal medicine physician, common chronic conditions encountered in outpatient clinical settings (diabetes, hypertension and heart disease) and practical tips for interpreters.


Health Disparities & Language Access in the United Kingdom (FREE)

This interview with Lynne Carter, Head of Equality and Diversity at NHS Bradford and Airedale, provides an introduction to health disparities in the United Kingdom, as well as strategies to address language accommodation, allowing the audience to compare opportunities within the U.S. healthcare system.


Problem Solving for Spanish Interpreters

Gloria Guzman, WA-DSHS certified medical interpreter, shares personal experiences as a professional medical interpreter to highlight cultural and linguistic dilemmas that are common among Spanish interpreters.


Sexual History Taking and Sex Education: Guidelines for Medical Interpreters

Ron Coronado, RN discusses the healthcare provider’s approach to taking sexual histories and providing sex education. Sexually transmitted diseases, social stigma and interpreting ethics are addressed. The corresponding glossary contains over 60 medical terms.


Medical Interpreting for Refugees: Research from New Zealand (FREE)

As a professional nurse and medical interpreter, author Ineke Crezee describes results of research exploring vicarious trauma experienced by interpreters working with refugees. Concepts are applicable to interpreters working with refugees in any country.


Fragile Moments: Interpreting for Families in the NICU

This presentation by Michelle Scott, RN explores the psychosocial dynamics of interpreting for families in the neonatal intensive care unit (NICU). Terminology related to health professions and acronyms is covered.


Diabetes Nutrition Education: An Introduction for Interpreters

In this interview, Registered Dietician Debra Hook explains special considerations for communicating with patients when providing nutrition education to diabetics in inpatient and outpatient settings. The corresponding online “Diabetes” glossary has 109 valuable terms!


Medical Interpreters as Patient Navigators: Exploring the Intersection of Two Roles

This video with physician and researcher Juan Gutierrez-Sanin explores an emerging, research-based model for patient navigators, by training medical interpreters using a specialized curriculum.


Interpreting for Refugees in Social Service Encounters

From refugee camps to beyond resettlement, this interview with social worker Kathleen To explores psychosocial dynamics of refugees and techniques to assist interpreters in facilitating communication for social service encounters.


Health Disparities and Language Access in the U.S.

This video with researcher Maria Moreno, MPH explores ways in which health disparities in the United States can be minimized through adequate language accommodation mandates and practices.


The Willie Ramirez Case Study: Failed Communication and Tragic Results (FREE)

Through a conversation about the historic Willie Ramirez malpractice case study with researcher and author Gail Price-Wise, interpreters and healthcare providers can learn about ways to improve communication and cultural competency.


Technology in the Medical Interpreting Industry (FREE)

This interview with professor and interpreter Katharine Allen, Co-President of InterpretAmerica, provides an overview of technology that is currently available in the medical interpreting industry for service provision and assignment scheduling, including suggestions for best practices.


Advanced Ethics—Part 3: Ethical Situations to Consider

This video is the third in a 3-part “Advanced Ethics” series. Therese Mirande goes beyond basics to present 5 scenarios with ethical dilemmas for participants to consider. She walks participants through the 5 steps of the decision-making process for each scenario.


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