FAQ

How much does it cost to watch videos?

“Pay-per-view” pricing is based on the length of the video and corresponding number of continuing education credits. Prices range from $7-$19. Each video has a free preview. A pop-up will show you the price to continue watching or unlock Premier Access.

Premier Access is $249 to watch unlimited videos in a 30-day period.

How many videos may I watch in a month?

There is no limit to the number of videos you may watch in any time period.

How do I use the Pay-Per-View option?

Begin watching the video of your choice. At the end of the free preview, you will have the option to choose purchase one video or upgrade to Premier Access.

Can I watch videos on a smartphone or tablet?

Yes, videos are mobile compatible.

How do I earn continuing education credits (CEUs)?

Each video page indicates the number of credits available and the accrediting body (ATA, CCHI, IMIA/NBCMI, RID, WA-DSHS). Once you finish watching a video, the quiz will appear. After answering all quiz questions accurately, the credit will be automatically added to your Learner Log. You will also receive a copy by email.

How do I access my certificate of completion?

Certificates of completion are saved in your Learner Log. You may view or download them at any time. You will also receive a copy by email.

What should I do if I don’t have time to watch an entire video?

When you exit a video page and return to the page with the video you want to finish viewing, the player will start at the exact spot where you left off.

Why can’t I forward videos?

In order to assure the accrediting bodies that subscribers are watching the entire video, this feature has been disabled. However, after you watch the video in its entirety, the rewind/forward feature will be enabled so that you can review the content.

How long will my credits and certificates be available?

Your activity and continuing education credit will never be deleted. You may can access certificates of completion reflecting CEUs by clicking on the “Learner Log” button.

How do I submit certificates to my accrediting body?

  • WA-DSHS: Attendants will need to submit their certificate in the LTC Gateway in order to receive credits.

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