Hello Jose,
We apologize for the inconvenience, and for the delay in responding.
Unfortunately issues like this are sometimes often beyond our control.
If the quiz does not show after watching the video this usually a browser related issue which is usually limited to older versions of Internet Explorer.
If this happens, first try refreshing the screen a few time immediately after watching the video. Pressing CTRL + F5 is even better.
If after that it still does not show, try rewinding the video to a few minutes before the end and see if the quiz shows once it completes. If not, try refreshing again.
If you watched using Internet Explorer version 10 or prior, then update it to version 11 or try a different browser. Microsoft no longer supports Internet Explorer and have now replaced it with a new browser called Edge that comes with Windows 10.
We do recommend using either the Firefox or Chrome browser – these are your best options. Both can be downloaded for free.
The last option is try a different computer. So that you do not have to re-watch the video again, you could just let the video play in the background with no volume while you do something else and wait for the quiz to show at the end.
In almost 100% of the cases, one of the above usually resolve this issue.
Hope this helps.
Mayel – Tech Support
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