Maisa Haddad

  • Hi, Amanda – Your certificates for all activities are always be available for viewing/printing in the Learner Log.

  • FREE 2-HR WEBINAR! Join us on 5/17/16 at 11am PT for “Interpreting Culture 101”. Approved for CCHI (2.0) and ATA (2.0) credits. Register here: (Click on “See in my time zone” to convert start time to your location.)

  • There are many terms in English and Spanish that sound similar but which have completely different meanings. These are called “false cognates.” Unfortunately, even the best interpreters sometimes make mistakes and use false cognates. Let’s use this thread to share the false cognates and CORRECT renderings of the terms in each language.

  • Post your questions or comments here about Title VI of the Civil Rights Act of 1964, the federal language accommodation mandate.

  • This forum is intended for conversation related to the Willie Ramirez Case Study as presented by Gail Price-Wise in the videos on VoicesACADEMY as well as the book “An Intoxicating Error: Mistranslation, Medical Malpractice and Prejudice.”

  • “Tax Tips for Freelance Interpreters” – a FREE webinar from the California Healthcare Interpreting Association will take place on Jan. 14 at 10am PT (1pm ET). Register at

  • Happy New Year, everyone!!

  • Please join me on Dec 10 for a webinar about HIPAA hosted by the California Healthcare Interpreters Association (CHIA)! Click link for details:

  • Please join me and other nationally renowned interpreter trainers on Dec 3 for a special Q&A webinar hosted by the National Council of Interpreters in Health Care! Click link for details:

  • The California Healthcare Interpreters Association (CHIA) has a new website. Check it out!

  • Happy Monday, everyone! What are your goals for this week?? 🙂

  • Great question, Miriam! A group of bilingual members of the American Academy of Physician Assistants realized this dilemma about 15 years ago. They were tired of being erroneously called “asistente médico” (which as you likely know means “medical assistant” and is a completely different role). Their workgroup established the AAPA approved term…[Read more]

  • Thanks for your suggestions, Fernando! I think those are both good options for Spanish.

  • “Menstrual cycle” is not the same as “menstrual period.” It is important to understand that a menstrual cycle averages 28 days, a roughly 1 month time period rather than the 1 week duration of menses. While to some this may seem like a “minor” error of one word, it in essence is a “major” contextual error, the significance of which is profound whe…[Read more]

  • As a PhD candidate at Osaka University, Izabel Souza is exploring the practitioners’ perspective in bridging the cultural gap between providers and patients who do not share the same language or culture. What does providing culturally appropriate services mean to you as a practicing medical interpreter? Participation is completely voluntary and c…[Read more]

  • Professional conferences offer an excellent opportunity to learn and network! It’s an exciting time to interact with old friends and make new ones. Presenters come from near and far to share pearls of wisdom. Exhibitors provide glimpses of new solutions and job opportunities. As a freelance interpreter or translator, how can you prepare in advance to make the most of your time and money?

    • Print Business Cards – Business cards are the cheapest and most useful tool for networking. While it can be fun to have shiny cards with lots of colors or special paper, it’s not imperative; you can economize by printing your own cards or using a free online service. Include relevant information on BOTH sides of the card, such as your email address and language pair(s). You can never bring too many business cards! But if you need an estimate, contact the conference organizer and ask how many attendees they are expecting. Also, many exhibitors will have raffles in which you need to drop a card!
    • Print Stickers – For exhibitor raffles or interest lists, it can be handy to have a sheet or two of mailing labels with your name, phone number and email address printed on them. That way, you can “stick and go” instead of spending precious time writing all your contact information.
    • Update and Print Your Resume – Review your resume to assure that the information is relevant for the conference you are attending. If the conference will hold a special recruitment session, you’ll want to bring extra copies. There might also be opportunities to schedule an on-site interview, in which case it’s nice to research the hiring company before you travel.
    • Review the Conference Program in Advance – Most conferences offer their program online prior to the event. I personally like to print the program and review it on the plane! This is a nice way to decide which topics interest you most and to read the presenter bios. If you are going with a colleague, consider attending separate sessions and trading notes afterwards.
    • Ask Your Customers If They Are Attending – Especially if you work remotely for customers in other states/provinces or countries, this is a nice time to meet face-to-face. Plan a meeting time and place in advance. Consider taking a small gift of appreciation for the work they send your way!
    • Register on Social Networking Sites – Get an account on one or two sites, such as Facebook, Twitter, LinkedIn and Google+. This is a great way to share presentation quotes and photos, as well as to stay in touch with people you meet. Many exhibitors also now include social networking as criteria for raffle prizes.
    • Pack All Your Chargers – Whether the event is one day or more, you’ll want all of your electronic devices fired up and ready to go for taking pictures, staying in touch with family and accepting future assignments. I also like to carry an outlet extender so I can share a plug that is already occupied!
    • “Dress for Success” … and Comfort – Keep in mind that a conference is a “work day!” Wear outfits that would be appropriate in a professional office setting. Regardless of the geographic locale of the conference, I find it best to dress in layers. Bring shoes that will stay comfortable all day whether you are sitting at a presentation, standing at a reception or walking around a convention center.
    • Leave Space in Your Luggage – Leave room in your suitcase on the outbound trip so you can bring home the conference bag, handouts, promotional goodies and souvenirs.
    • Set Your Email Autoreply – Include the name and location of the conference you are attending! Customers will be impressed to see that you are engaging in professional advancement. I suggest setting an autoreply even if you plan to respond to email during the conference, so that if you get busy customers will know you are available and when they can expect to hear from you.
    • Bring Vitamins – My favorites are the packets of fizzy Vitamin C or herbal remedies that you can pour into a water bottle, because they don’t melt and they encourage me to stay hydrated! Changes in climate, air travel, lack of sleep and shaking hands with many people is the perfect set-up for a cold, which is exactly what you don’t want when you return home and need to work. Keep your immune system healthy!

    Do you have more tips to share? Post them in the comments section below!

    Did you enjoy this post? Please share! Social media links below…


    VoicesACADEMY is a subscription-based virtual conference providing instant access to self-guided continuing education and resources for medical interpreters, translators, trainers and language coordinators. Access affordable, high quality training and professional support through on-demand videos and social networking.

    About the author:

    Michelle A. Scott is a bilingual Registered Nurse and Medical Sociologist who attends a minimum of five conferences each year! She is the founder and CEO of Voices For Health, Inc., a nationally-recognized provider of language accommodation solutions. Her experience includes medical interpreting, translation, multilingual research and language instruction. She advocates for raising the standards of language accommodation in healthcare through conference lectures, professional leadership and development of video content for VoicesACADEMY. Sign up and add Michelle to your network!

    Michelle pic

  • Load More

© Copyright 2013-2020- Voices For Health, Inc. - All Rights Reserved.