patient safety

“I don’t need a trained medical interpreter, just send a warm body!” – Part 3 of 3

“Send a Dinka interpreter right away. I don’t care if they’re trained, I just need a warm body!” Believe it or not, this was an actual request to our language agency by a hospital nurse administrator ten years ago. If you are a language agency owner or an interpreting services coordinator who has cringed at   …Continue Reading