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communication styles

Facilitating Communication for Medical Histories

Interpreters can improve facilitation of communication for medical histories by understanding providers’ goals, communication styles, and different types of histories. Concepts presented by Michelle Scott, RN include the S.O.A.P. process, pain assessment, the 5 components of a medical history, communication techniques and styles, and patient reactions.


Dynamics of Communication in Mental Health – Part 1

This first part of the interview with Susan Potts, Licensed Clinical Psychologist, covers the goals of counseling in an outpatient setting, as well as ways that interpreters can prepare for facilitating communication in emotionally-charged encounters. The corresponding medical glossary contains over 30 mental health terms.


Dynamics of Communication in Mental Health – Part 2

This second part of the interview with licensed clinical psychologist Susan Potts covers the goals of counseling in an outpatient setting, as well as ways that interpreters can prepare for facilitating communication in emotionally-charged encounters. The corresponding glossary contains over 30 mental health terms.


Interpreting for Pediatric Speech & Language Therapy

This interview with Rochelle Russell, Registered Speech Therapist, explores the dynamics of communicating with children in speech and language therapy encounters, with particular focus on the challenges that arise when working with different languages and cultures.


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