Facilitating Communication for Medical Histories

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Instructions: Watch the entire video, then take the quiz. The video player will not allow you to fast forward to the end. You must complete the quiz to earn a certificate of completion and continuing education credit. You can view all certificates and credits in your Learner Log.
Expert: Michelle Scott, RN Voices For Health, Inc.
Length: 24 minutes
Cost: $7.00
Approved CEUs: ATA=1.000, CCHI=0.500, IMIA=0.050, WA-DSHS=0.000, RID=0.050 PS*
*Sign language interpreters requiring RID credit, must CLICK HERE to complete PINRA form BEFORE taking this activity.
Description: Interpreters can improve facilitation of communication for medical histories by understanding providers’ goals, communication styles, and different types of histories. Concepts presented by Michelle Scott, a Registered Nurse and former Spanish medical interpreter, include the S.O.A.P. process, pain assessment, the 5 components of a medical history, communication techniques and styles, and patient reactions.
Learning Objectives:
  1. To understand health providers' goals in taking a medical history.
  2. To learn about standard and modified medical histories.
  3. To learn about how to best utilize interpreting roles in order to accurately communicate medical history encounters.

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