The Willie Ramirez Case Study: Failed Communication and Tragic Results

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Instructions: Watch the entire video, then take the quiz. The video player will not allow you to fast forward to the end. You must complete the quiz to earn a certificate of completion and continuing education credit. You can view all certificates and credits in your Learner Log.

Expert:	Gail Price-Wise, President Florida Center for Cultural Competency
Length:	44 minutes
Cost:	$11.00
Approved CEUs:	ATA=1.000, CCHI=0.750, IMIA=0.000, WA-DSHS=0.000, RID=0.075 PS* *Sign language interpreters requiring RID credit, must CLICK HERE to complete PINRA form BEFORE taking this activity.
Description:	Through a conversation about the historic Willie Ramirez malpractice case study, interpreters and healthcare providers can learn about ways to improve communication and cultural competency.
Learning Objectives	Recognize differences within the same cultural group that can make communication ineffective. Learn about organizations that provide current oversight of language accommodation in hospitals. Understand responsibilities of healthcare organizations regarding appropriate medical interpreting.

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