Keynote Speakers

Moving Toward a More Professional Interpreting Industry (FREE)

Michelle Scott, a Registered Nurse and interpreter trainer, discusses ways in which the medical interpreting profession can “catch up” with other healthcare professions.

Advocacy and Accommodation for Deaf and Hard of Hearing Patients (FREE)

This interview with Shane Feldman, RID Executive Director, explores topics related to providing adequate healthcare services to Deaf patients, including an explanation ASL certification and a comparison of live versus video remote interpreters.

Health Disparities & Language Access in the United Kingdom (FREE)

This interview with Lynne Carter, Head of Equality and Diversity at NHS Bradford and Airedale, provides an introduction to health disparities in the United Kingdom, as well as strategies to address language accommodation, allowing the audience to compare opportunities within the U.S. healthcare system.

Medical Interpreters as Patient Navigators: Exploring the Intersection of Two Roles

This video with physician and researcher Juan Gutierrez-Sanin explores an emerging, research-based model for patient navigators, by training medical interpreters using a specialized curriculum.

Health Disparities and Language Access in the U.S.

This video with researcher Maria Moreno, MPH explores ways in which health disparities in the United States can be minimized through adequate language accommodation mandates and practices.

The Willie Ramirez Case Study: Failed Communication and Tragic Results (FREE)

Through a conversation about the historic Willie Ramirez malpractice case study with researcher and author Gail Price-Wise, interpreters and healthcare providers can learn about ways to improve communication and cultural competency.

Technology in the Medical Interpreting Industry (FREE)

This interview with professor and interpreter Katharine Allen, Co-President of InterpretAmerica, provides an overview of technology that is currently available in the medical interpreting industry for service provision and assignment scheduling, including suggestions for best practices.