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Pediatrics: Interpreting in Outpatient Settings

Across the age spectrum, from infants to teens, nurse practitioner Hoda Shawky discusses her communication strategies with patients and parents. Immunizations and common pediatric health problems are reviewed.


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Moving Toward a More Professional Interpreting Industry

Michelle Scott, a Registered Nurse and interpreter trainer, discusses ways in which the medical interpreting profession can “catch up” with other healthcare professions.

Instructions To Earn RID Credit

VoicesACADEMY is pleased to provide RID credits through our CMP sponsor, CEUs on the Go!   Follow the instructions below in order to earn RID credit. NOTE: Only sign language interpreters must submit a PINRA form.   BEFORE watching the video, complete the PINRA form: Click here to download the PINRA form. Complete only the   …Continue Reading

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Preparing for Conferences: 11 Tips for Freelancers

Professional conferences offer an excellent opportunity to learn and network! It’s an exciting time to interact with old friends and make new ones. Presenters come from near and far to share pearls of wisdom. Exhibitors provide glimpses of new solutions and job opportunities. As a freelance interpreter or translator, how can you prepare in advance   …Continue Reading

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Interpreter Training Using Technology for Distance Learning

Originally a medical conference interpreter in Brazil, trainer Marcelle Castro describes her academic research about using technology to train interpreters, often internationally. Her experience is applicable to the field of medical interpreter training, as she describes considerations for learning styles, trainer adaptations and various resources (software, hardware and web based).

Facilitating Communication for Medical Histories

Interpreters can improve facilitation of communication for medical histories by understanding providers’ goals, communication styles, and different types of histories. Concepts presented by Michelle Scott, RN include the S.O.A.P. process, pain assessment, the 5 components of a medical history, communication techniques and styles, and patient reactions.

Advocacy and Accommodation for Deaf and Hard of Hearing Patients

This interview with Shane Feldman, RID Executive Director, explores topics related to providing adequate healthcare services to Deaf patients, including an explanation ASL certification and a comparison of live versus video remote interpreters.

Nutrition Counseling: Interpreting for Dietitians

Registered Dietician Debra Hook explains special considerations for communicating with patients when providing nutrition counseling in outpatient settings. Particular attention is given to the culture brokering role of the medical interpreter with regard to foods and their preparation. The corresponding online “Nutrition” medical glossary contains 110 terms.

Interpreting in Emergency Department Settings

In this interview, Registered Nurse Ron Coronado describes the emergency department setting from triage to discharge. Practical tips for medical interpreters are provided for good communication, preparation, and managing dilemmas.

Interpreting in Primary Care Settings for Internal Medicine

In this interview, Dr. Maryam Rahimi describes the role of an internal medicine physician, common chronic conditions encountered in outpatient clinical settings (diabetes, hypertension and heart disease) and practical tips for interpreters.

Health Disparities & Language Access in the United Kingdom

This interview with Lynne Carter, Head of Equality and Diversity at NHS Bradford and Airedale, provides an introduction to health disparities in the United Kingdom, as well as strategies to address language accommodation, allowing the audience to compare opportunities within the U.S. healthcare system.

Problem Solving for Spanish Interpreters

Gloria Guzman, WA-DSHS certified medical interpreter, shares personal experiences as a professional medical interpreter to highlight cultural and linguistic dilemmas that are common among Spanish interpreters.

Sexual History Taking and Sex Education: Guidelines for Medical Interpreters

Ron Coronado, RN discusses the healthcare provider’s approach to taking sexual histories and providing sex education. Sexually transmitted diseases, social stigma and interpreting ethics are addressed. The corresponding glossary contains over 60 medical terms.

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“I don’t need a trained medical interpreter, just send a warm body!” – Part 3 of 3

“Send a Dinka interpreter right away. I don’t care if they’re trained, I just need a warm body!” Believe it or not, this was an actual request to our language agency by a hospital nurse administrator ten years ago. If you are a language agency owner or an interpreting services coordinator who has cringed at   …Continue Reading

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“Medical interpreter training is inconvenient!” – Part 2 of 3

Yes, I’ve heard the reasons given by interpreters for not wanting or getting training, whether we’re talking core concepts or continuing education. Let me get this out of my system now: “Blah, blah, blah…” Here are a few well-known excuses, as well as my responses: “Medical interpreter training is too expensive.” – Medical interpreters typically   …Continue Reading

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“I don’t need medical interpreter training!” – Part 1 of 3

“I’ve been interpreting in hospitals for 20 years. I don’t need training!” As the owner of a language agency, I can’t tell you how many times I’ve heard that claim. Perhaps you have even said it yourself. For me, that statement is a RED FLAG: an interpreter with this attitude is at the top of   …Continue Reading