Interpreters can improve facilitation of communication for medical histories by understanding providers’ goals, communication styles, and different types of histories. Concepts presented by Michelle Scott, RN include the S.O.A.P. process, pain assessment, the 5 components of a medical history, communication techniques and styles, and patient reactions.
Registered Dietician Debra Hook explains special considerations for communicating with patients when providing nutrition counseling in outpatient settings. Particular attention is given to the culture brokering role of the medical interpreter with regard to foods and their preparation. The corresponding online “Nutrition” medical glossary contains 110 terms.
In this interview, Dr. Maryam Rahimi describes the role of an internal medicine physician, common chronic conditions encountered in outpatient clinical settings (diabetes, hypertension and heart disease) and practical tips for interpreters.
Gloria Guzman, WA-DSHS certified medical interpreter, shares personal experiences as a professional medical interpreter to highlight cultural and linguistic dilemmas that are common among Spanish interpreters.
This interview with Laura Holcomb, CMI provides examples and guidance about how to put the “clarifier” and “culture broker” roles into practice when working with patients and providers.
This interview with Rochelle Russell, Registered Speech Therapist, explores the dynamics of communicating with children in speech and language therapy encounters, with particular focus on the challenges that arise when working with different languages and cultures.
During this interview with physician Lucia Roncalli, normal physiological responses to psychological trauma are explained within the context of communicating with patients during a medical encounter. An actual patient/provider scenario allows the viewer to see therapy in action, while also providing an opportunity to practice interpreting the encounter.
This interview with physical therapist Mary Sondag covers the role of the physical therapist, dynamics of communication with the patient and family members, and practical tips for interpreters.